How to make
reservations: Simply call 1-800-247-8388 or 423-338-8388.
Or click HERE for an online request!
Because of the popularity of our trips, reservations are
strongly recommended, even if you call just before a trip.
However, if you happen to be in the area, we gladly welcome
last minute walk-ins on a space available basis.
Booking and cancellation policies:
For individuals (group of 12 or less), we require full payment at the time the reservation is made. We do not offer full refunds however if you cancel two weeks prior to your trip we will refund your deposit less a $10 per person booking fee ($20 per person on Full river trips). No Money will be refunded on any cancellation within two weeks of trip date. You may also request a rain check in lieu of monetary refund for the full value that is valid during the current and following season.
For groups (12 or more), we require a 50% deposit at the time the reservation is made. Remaining balance is due 30 days prior to the scheduled trip date. We do not offer full refunds however if you cancel 30 days prior to your trip we will refund your deposit less a $10 per person booking fee ($20 per person on Full river trips). No Money will be refunded on any cancellation within 30 days of trip date. You may also request a rain check in lieu of monetary refund for the full value that is valid during the current and following season.
Where are we?
FROM ATLANTA Take 1-75 North to Highway 411 just past
Cartersville (use exit 293). Turn North on 411 and drive all
the way into Tennessee. Nine miles past the state line you
will come to Hwy. 64. Turn east and drive 3 miles and cross
the lower Ocoee River. Turn left on the first road past the
bridge. This is Welcome Valley Road. Sunburst is 1 miles
down Welcome Valley Road on the right.
FROM CHATTANOOGA Take 1-75 North to the "64 bypass East"
(use exit 20). Drive 6 miles on the bypass and take "64
East-Ocoee exit." Drive 10 miles east on 64 and cross over
the lower Ocoee River bridge. Turn left on Welcome Valley
Road. Sunburst is 1 miles down Welcome Valley Road on the
right.
FROM GATLINBURG Take Hwy 321 South and West through
Townsend to Maryville. In Maryville take Hwy 411 South to
Benton. In Benton go through the stop light for about
mile. Take the blacktop road across from the Citgo Service
Station (Welcome Valley Road), go 3.2 miles. Sunburst will
be on your left.
FROM KNOXVILLE Take 1-75 South to Athens and get on Hwy 30
East (use exit 49). Drive 13 miles through Athens to Hwy
411. Turn south on 411 and follow to Benton, about 15 miles.
In Benton go through the stop light for about mile. Watch
for Sunburst sign on the right. Take blacktop road (Welcome
Valley Road) across from the Citgo Service Station, follow for
3.2 miles and Sunburst will be on the left side.
FROM NORTH CAROLINA Drive into Tennessee from Murphy, NC on
Hwy. 64 West. Twenty five miles past the state line you will
have passed by the Ocoee River and will be driving by
Parksville Lake. When the road veers away from the lake,
look for Riverside Restaurant on the left. Take the first
right hand turn after the Ocoee Gondolier restaurant. This
will be Welcome Valley Road. Sunburst is 1 miles down on
the right.
View Larger Map
If you have any questions or would like more information, please call us at 1-800-247-8388
or
email us. |
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