How to make
reservations: Simply call 1-800-247-8388 or 423-338-8388.
Because of the popularity of our trips, reservations are
strongly recommended, even if you call just before a trip.
However, if you happen to be in the area, we gladly welcome
last minute walk-ins on a space available basis.
Booking and cancellation policies:
For individuals, we require full payment for your trip
within 10 days of booking your reservation. If you cancel
within 14 days of your trip, you’ll receive a 100% refund,
within 7 days, you’ll receive a 50% refund, but if you
cancel with less than 7 days left until your trip, you will
receive no refund.
For groups (12 or more), we require a 10% deposit within 10
days of booking your reservation, with a payment equal to
50% of the entire balance being due at least 60 days before
your trip. In any event, your full payment must be received
by our outpost at least 30 days prior to your rafting trip.
If groups cancel 30 days or more prior to scheduled trip
date, a 100% refund will be given. If groups cancel 2 weeks
prior to trip, a 50% refund will be given, but groups
canceling with less than 2 weeks left before scheduled trip
will not receive a refund.
Where are we?
FROM ATLANTA Take 1-75 North to Highway 411 just past
Cartersville (use exit 293). Turn North on 411 and drive all
the way into Tennessee. Nine miles past the state line you
will come to Hwy. 64. Turn east and drive 3 miles and cross
the lower Ocoee River. Turn left on the first road past the
bridge. This is Welcome Valley Road. Sunburst is 1 ½ miles
down Welcome Valley Road on the right.
FROM CHATTANOOGA Take 1-75 North to the "64 bypass East"
(use exit 20). Drive 6 ½ miles on the bypass and take "64
East-Ocoee exit." Drive 10 miles east on 64 and cross over
the lower Ocoee River bridge. Turn left on Welcome Valley
Road. Sunburst is 1 ½ miles down Welcome Valley Road on the
right.
FROM GATLINBURG Take Hwy 321 South and West through
Townsend to Maryville. In Maryville take Hwy 411 South to
Benton. In Benton go through the stop light for about ¼
mile. Take the blacktop road across from the Citgo Service
Station (Welcome Valley Road), go 3.2 miles. Sunburst will
be on your left.
FROM KNOXVILLE Take 1-75 South to Athens and get on Hwy 30
East (use exit 49). Drive 13 miles through Athens to Hwy
411. Turn south on 411 and follow to Benton, about 15 miles.
In Benton go through the stop light for about ¼ mile. Watch
for Sunburst sign on the right. Take blacktop road (Welcome
Valley Road) across from the Citgo Service Station, follow for
3.2 miles and Sunburst will be on the left side.
FROM NORTH CAROLINA Drive into Tennessee from Murphy, NC on
Hwy. 64 West. Twenty five miles past the state line you will
have passed by the Ocoee River and will be driving by
Parksville Lake. When the road veers away from the lake,
look for Riverside Restaurant on the left. Take the first
right hand turn after the Ocoee Gondolier restaurant. This
will be Welcome Valley Road. Sunburst is 1 ½ miles down on
the right.
View Larger Map
If you have any questions or would like more information, please call us at 1-800-247-8388
or
email us. |
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